Setting up your phone or device

Your VoIP line is a standard SIP account, so it works with almost any softphone, desk phone, ATA or PBX. Register the line's details and you're ready to make and take calls.

Fastest way — the ready-made Windows softphone

In My VoIP → Lines, each line has a 📱 Windows phone download. It's a ready-to-run softphone (MicroSIP) with your line already configured — unzip it, run MicroSIP.exe, and you're signed in and ready to dial. No SIP settings to type.

Your line's SIP details

Find these in My VoIP → Lines. You'll register with:

• Server / domain — sip.transcom.net
• Port — 5060 (UDP/TCP) or 5061 for TLS (encrypted).
• Username — your sub-account name (e.g. 151481_myoffice).
• Password — the line's SIP password.

Devices we cover

• Softphones — apps on your computer or phone; enter the server, username and password.
• IP desk phones — enter the same SIP credentials in the phone's account settings.
• ATA / DECT — use an adapter to connect a traditional phone.
• PBX — add the line as a SIP trunk on your PBX.

The FreeVoIP Devices and Setting Up pages have worked examples for each. Prefer TLS (5061) where your device supports it for encrypted calls.