Help & documentation
Guides, references and troubleshooting for TDesk.

Discounts & coupons

Discount codes are entered by shoppers at checkout to reduce their total. Manage them under Ecommerce → Discounts.

The discounts list

Each discount shows its:

  • Code — what the shopper types at checkout.
  • Description — an internal note on what it's for.
  • Type — percentage or fixed amount.
  • Value — the size of the discount.
  • Uses — how many times it's been redeemed.
  • Expires — its end date, if set.
  • Status — whether it's currently active.

Managing discounts

  1. Use Add Discount to create a new code.
  2. To remove a code, click Delete on its row.

Active codes are accepted at checkout and applied to the order total. Share a code with customers for a promotion, then deactivate or let it expire when the offer ends.