Help & documentation
Guides, references and troubleshooting for TDesk.

Managing DNS records

Add and edit DNS records for any domain TDesk is authoritative for. Open the domain from Active Sites (or Domains) and use its DNS section.

Adding a record

  1. In the domain's DNS section, fill in the new-record row.
  2. Name — the host, e.g. www, @ for the root, or mail.
  3. Type — A, AAAA, CNAME, MX, TXT, etc.
  4. Value — the target (an IP for A, a hostname for CNAME, etc.).
  5. TTL — how long resolvers cache it, in seconds (default 3600).
  6. Priority — only for MX/SRV records (lower = higher priority).
  7. Click Add. The record goes live on the next zone update.

Common records

  • A — points a name at an IPv4 address.
  • CNAME — aliases one name to another (don't use on the root).
  • MX — directs mail; set the priority and the mail host.
  • TXT — SPF, DKIM, DMARC and verification strings.

Editing & deleting

Change a record's value inline and save, or click delete on its row to remove it. Mail authentication records (SPF/DKIM/DMARC) are often managed for you — see Spam filtering & DKIM.