Help & documentation
Guides, references and troubleshooting for TDesk.

Invoicing clients & taking payment

The Billing section lets you raise invoices to your clients, take card or PayPal payment, and keep a paid/unpaid record — a full invoicing system built into the panel. Find it under Billing.

Raising an invoice

  1. Go to Billing and click New invoice.
  2. Customer — choose the client to invoice.
  3. Description — what the line is for (e.g. "Annual hosting — Business plan").
  4. Unit price — the price in pence (e.g. 12000 = £120.00).
  5. Quantity — defaults to 1.
  6. Due in (days) — the payment term (default 14).
  7. Save to create the invoice. VAT is applied at the client's VAT rate.

Adding more line items

Open the invoice and add further items (description, unit price, quantity) for multi-line invoices — e.g. hosting plus a domain plus an add-on. Remove a line with its delete button.

Taking payment

  • The client can pay the invoice by card (Stripe) or PayPal from the invoice page.
  • You can mark an invoice paid manually (e.g. for a bank transfer) or mark it unpaid to reverse that.
  • Download a PDF of any invoice to send or keep.

Domain renewals

You can raise a renewal invoice for a client's domain directly from the renewals view, so recurring domain charges are easy to bill on.

Keeping on top of it

The Billing list shows each invoice's status (paid / unpaid / overdue). Watch the Task Centre for items needing attention, like upcoming domain expiries you'll want to invoice.