Help & documentation
Guides, references and troubleshooting for TDesk.

Aliases & forwarders

An email alias forwards mail for one address to another — without creating a full mailbox. Manage them under the domain's email settings.

Creating a forwarder

  1. Go to the email/aliases section and choose the domain.
  2. Local part — the bit before the @, e.g. sales for sales@yourdomain.
  3. Forward to — the destination address mail should go to.
  4. Click Add.

Catch-all

Tick catch-all to forward mail for any address at the domain that doesn't have its own mailbox or alias. Use sparingly — catch-alls attract spam.

Alias vs mailbox

An alias just forwards; it has no inbox or password. If you need a real inbox, create a mailbox instead. To remove a forwarder, click delete on its row.