Backups & restore

Schedule automatic backups of your files, databases and mail to an off-site destination, with your own retention. Manage them under Backups.

Step 1: add a destination

Before scheduling, tell TDesk where backups should go.

1. Go to Backups → Destinations and click New destination.
2. Enter the connection details (e.g. an off-site FTP/SFTP/object-store target). Credentials are stored encrypted.
3. Use Test to confirm TDesk can reach it, then save.

Step 2: schedule a backup

1. Go to Backups and click New backup.
2. Name — a label for the schedule.
3. Destination — the one you created above.
4. Frequency — daily (or hourly on higher plans) and the time of day to run.
5. Mode — incremental (only changes) or full.
6. What to include — tick files, databases and/or mail.
7. Retention (days) — how long to keep backups (default 14; up to 30).
8. Save. The schedule runs automatically; failures show in the Task Centre.

Running on demand & restoring

Use Run now to take a backup immediately. To restore, open a backup and restore the parts you need. Toggle a schedule off to pause it, or delete it to remove it.