Help & documentation
Guides, references and troubleshooting for TDesk.

Ecommerce overview

The Overview is your shop's dashboard — key figures, recent orders, and quick links to everything else. It's the first page under the Ecommerce menu.

Before you start

If you haven't created a shop yet, the Overview shows a "No shop yet" prompt — click through to Setup to create one first. A shop must exist before anything else here works.

What the dashboard shows

  • Products — how many products you have.
  • Orders — total orders placed.
  • Revenue — total taken.
  • Customers — how many shop customers.
  • Pending — orders awaiting action.
  • Recent orders — the latest orders with customer, total, status and date; click View all to open the full Orders page.
  • Payment Methods — shows whether Stripe / PayPal are switched on.
  • Quick Actions — shortcuts to common tasks.

Setting up a shop from scratch

  1. Setup — name the shop, set its domain, currency and payment keys.
  2. Catalogue — add your categories and products.
  3. Theme — pick a design, set your logo and hero.
  4. Pages — add About, Privacy, Terms.
  5. Shop SEO — run the scan to fill titles and meta.
  6. Set the shop's domain to Shop hosting mode and switch status to live.