Help & documentation
Guides, references and troubleshooting for TDesk.

DNS health checks

DNS health checks verify a domain's DNS is set up correctly — nameservers, essential records, and mail authentication — and flag anything wrong.

Running a check

  1. Open the domain from Active Sites.
  2. Open its DNS health section — the check runs and lists each item as pass or fail.
  3. Fix any failures (e.g. a missing record), then re-run.

What it checks

  • Nameservers point at TDesk.
  • Core records (A / MX) are present and sane.
  • Mail authentication (SPF / DKIM / DMARC) is in place.

Use it after pointing a domain at TDesk or changing records, to confirm everything resolves.