Help & documentation
Guides, references and troubleshooting for TDesk.

Per-customer isolation

Each customer's sites, files and databases are isolated from every other customer's on the platform — a key security property of TDesk hosting.

What this means for you

  • Your files live under your own account area; other customers can't read them.
  • PHP runs per-customer, so one site can't reach another's document root.
  • Databases are owned by your account.
  • SFTP access is scoped to your own files only.

You don't configure this — it's how the platform is built. It's why a compromise of one site doesn't expose others.